FAQs

Policies

  • Attire: Participants should wear clean form-fitting clothing that allows for movement without excess fabric to avoid getting caught in apparatus.. Please avoid jewelry, accessories, and clothing with zippers that may catch on the apparatus.

  • Footwear: Classes are typically conducted barefoot to promote grip and safety unless otherwise noted by the instructor. Wipes are provided to clean feet before each class. No shoes on the mats or apparatus.

  • Equipment: All necessary equipment will be provided. Students are encouraged to bring their own water bottles, towels, and yoga mat.

  • Sanitation: All equipment is sanitized every day. Please make sure clothes and hands are clean and feet are wiped before participating in class. 

  • Late Policy: If you are more than 10 minutes late to class you will not be permitted to participate and your class credit will not be refunded. Our instructors carefully plan warm up and lesson plans for your safety.

  • Cancelation Policy: Classes must be cancelled 12+ hours before start of class to have your class credited back

  • Waiver: All participants are required to keep their registration information up to date and sign a waiver annually. New students: Please arrive at least 10 minutes early to check in and get settled before class begins. For students under 18, a parent or legal guardian must sign the waiver on their behalf prior to participation. No exceptions.

  • Safety: For the safety of all participants, a crash pad must be used whenever practicing at height or while inverted—regardless of experience level. Thin panel mats are only permitted for ground-based conditioning or when practicing low to the ground with both feet remaining in contact with the floor.

  • Refunds: We do not offer refunds for any of our services, except in the most extenuating circumstances. If adequate notice is provided and the situation qualifies, we may issue an account credit for the amount paid. All class credits are non-transferable and must be used within the designated time window.

  • No Shows: If you do not show up for class, your class will not be credited back.